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Frequently Asked Questions
What types of digital teaching and learning materials do you offer?
We offer a variety of digital resources specifically designed for CSEC English A and CSEC English B. These include lesson plans, PowerPoint presentations, practice questions, model answers, poem analyses, and story-writing guides to help both teachers and students succeed.
Are the resources aligned with the CSEC English syllabus?
Yes, all our resources are carefully aligned with the CSEC English A and English B syllabuses. They are designed to cover key topics and skills that students need to master for the exams.
How do I purchase and download the materials?
To purchase materials, simply browse our online store, add your desired items to your cart, and proceed to checkout. Once your payment is processed, you will receive an email with a link to download your digital resources instantly.
What payment methods do you accept?
We accept a variety of payment methods, including credit and debit cards, PayPal, and other secure online payment options.
Can I get a refund if I am not satisfied with my purchase?
Due to the digital nature of our products, we do not offer refunds once a purchase is completed. However, if you experience any issues with your download or if there is a problem with the content, please contact us, and we will be happy to assist you.
How can I access updates or new versions of the materials I purchased?
If you purchased a resource that we have updated or improved, we will notify you via email with a link to download the latest version at no extra cost.
Can I share the digital resources with my colleagues or students?
Our resources are licensed for individual use only. If you would like to share them with colleagues or students, please encourage them to purchase their own copy from our website to support our work and continue providing high-quality resources.
Do you offer any discounts for bulk purchases or for schools?
Yes, we offer discounts for bulk purchases and for schools. Please contact us directly to discuss your needs, and we will provide you with a customized quote.
How can I contact you if I have further questions or need support?
If you have any questions or need assistance, please feel free to contact us via email at adamwebb@csecenglish.com or use the contact form on our website. We aim to respond to all inquiries within 24 hours.